![]() ![]() Close all open programs and turn off other security tools temporarily. Step 4: Turn off MBAM and download the mbam-clean.exe tool from Malwarebytes. Uncheck the Enable self-protection module option. Find Settings and then navigate to Advanced Settings. Step 3: Open MBAM and then open My Account. If you want to continue using Premium version after uninstalling, follow the instructions carefully. Once your ID and Key are retrieved, you are able to continue the actual reinstallation process. If the architecture of your PC is Windows 圆4 64-Bit, the location is HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes’ Anti-Malware If the architecture of your PC is Windows x86 32-Bit, the location is HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes’ Anti-Malware Step 2: Retrieve your ID and Key with one of the locations in the registry presented below. You can also press the Windows key + R key at the same time to open the Run dialog box, and then you can type regedit and click OK to open Registry Editor. Step 1: Type regedit in the search bar and click it to open Registry Editor. ![]() If you purchased the Premium version of Malwarebytes, you should find a method to retrieve your Activation ID and Key. This is the safest and longest method you should try. Many users say that when they reinstall Malwarebytes from scratch, their problem can be fixed permanently. Method 2: Perform a Clean Install of Malwarebytes It will introduce you a powerful third-party tool – MiniTool Power Data Recovery to find your data back easily. Tip: If you want to recover your lost files after getting attacked by virus, you should read this post. Step 5: Malwarebytes will probably start its update process to update its virus database, then it will continue to scan. ![]() Click the Scan option from the home screen of the tool to scan for viruses. Step 4: Try to run Malwarebytes and check if it opens. Step 3: Be sure to select a name corresponding to some core Windows processes, such as exe or explorer.exe, to ensure that the file name is not blocked by viruses. Step 2: Find the mbam.exe file in the installation folder of Malwarebytes, right-click this file and select the Rename option from the context menu. Step 1: Right-click the Malwarebytes’s shortcut on Desktop or anywhere else, select the Open file location option from the menu to find the installation folder of the tool manually. Right now, you can try renaming Malwarebytes executable to fix this problem. That means, if the Malwarebytes not opening on Windows issue is caused by malware infection, malware will block you from launching Malwarebytes executable. Malicious files can simply block the launch of executables which are named exactly the same to prevent you from running different anti-malware tools.
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